Shipping policy

Shipping Policy

Current status: Standard shipping is free with no order minimum to delivery addresses in the 50 U.S. states and the District of Columbia.

Current delivery availability

Standard shipping is currently available to delivery addresses in the 50 U.S. states and the District of Columbia. U.S. territories, freely associated states, and military postal regions are not included in the current shipping zone.

The Standard rate is USD $0 with no order minimum and no conditions. Checkout will show the available method and final order total for your address before you place an order. Do not pay outside checkout to arrange delivery.

Rates and delivery estimates

Orders are typically processed within 1–2 business days after payment confirmation. Business days are Monday through Friday, excluding U.S. federal holidays. Orders placed on weekends or holidays begin processing on the next business day. After carrier acceptance, Standard transit is estimated at 2–4 business days; including processing, total delivery is estimated at 3–6 business days. These are estimates, not guaranteed delivery dates. Carrier capacity, weather, address accuracy, and other circumstances may affect delivery. Checkout displays the current method and estimate for your address.

If checkout displays an estimate, it is not a guarantee; carrier delays and circumstances outside the store’s control can affect delivery.

Order changes and delivery questions

Contact us as soon as possible with an order number if you need to ask about an order. If an accepted order has not shipped and we cannot fulfill it, we will contact you about a revised option or cancellation and refund as applicable. Do not treat this policy as confirmation that an unconfigured route is available.

Contact Zykay

Contact details

support@zykay.com · 704-224-5347

124 Cemetary Rd, Gastonia, North Carolina 28056, United States. Business correspondence address only. This is not a walk-in retail store or an approved return address.

For returns, contact us first. We will provide a prepaid return label and the correct return address. Do not send returned goods to our business correspondence address unless instructed to do so.

Website: zykay.com. No customer service hours or response-time promise are published.

Related policies

Last Updated: October 21, 2026